24PATCH

24PATCH ticketing system

Sign up for a 14-day free trial

The ticketing system your support team actually finishes the day on. Multi-tenant, real-time, with macros and automation rules. No credit card required.

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Built for the way support teams actually work

Tickets that fit your workflow.

Custom fields, macros, and SLA policies that follow your business hours.

Real-time across the team.

Every agent sees the same inbox state in under a second, via org-scoped WebSocket rooms.

Honest multi-tenancy.

Postgres RLS enforces org isolation at the database level — not just in application code.

Simple, per-agent pricing

Start free — no credit card required. Upgrade when your team is ready.

Annual billing shown in parentheses; save up to 17% when you prepay.

Free

For solo support or testing the waters

$0forever

Up to 2 agents

  • Basic ticketing
  • Email-to-ticket inbound
  • Community support
Start free
Growth

Teams that need structure + SLAs

$18/ agent / month

($15 billed annually)

Unlimited agents

  • Everything in Free
  • SLA policies + business hours
  • Custom fields
  • Real-time dashboard
Start 14-day trial
Most Popular
Pro

Scaling support with audit + API

$59/ agent / month

($49 billed annually)

Unlimited agents

  • Everything in Growth
  • Audit logs
  • API tokens + webhooks
  • Custom agent roles
Start 14-day trial
Enterprise

Complex orgs + advanced analytics

$95/ agent / month

($79 billed annually)

Unlimited agents

  • Everything in Pro
  • Sandbox environment
  • Priority support
  • Advanced analytics
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Upgrade, downgrade, or cancel any time from your admin billing page. Stripe-powered checkout.

Built for teams of 5–50 agents — early access.